Help
Contact NeighborMade
Email hello@neighbormade.ai and we'll come back to you. For order problems the fastest route is the order itself, since it brings the item and photos with it.
Help with an order
Damaged, misprinted, wrong item or never arrived — open the order and choose "Help with this order" so we can see the item and fix it fastest.
Go to my ordersClaim or manage a community
Representing a PTA, school, congregation, team or club? Start with the organization guide, then claim your community.
For organizationsCreator access and earnings
Questions about submitting to a community, Creator Share eligibility or payouts.
Creator accessIntellectual property concern
If merchandise uses a name, logo, mascot or character you own, email us with the design link and your rights. See the IP and takedown policy for what to include.
IP & takedown policySee also our returns and refunds policy, terms of service and privacy policy.